Your information,
clearly explained.

1. Introduction

At Clínica Bazán, we respect the privacy of our patients and the people who visit our website.

We are committed to handling personal data responsibly and transparently, in accordance with the applicable laws of the Republic of Panama, particularly Law 81 of March 26, 2019 on Personal Data Protection and its implementing regulations.

This policy explains what information we may receive, how we use it and the rights of the individuals concerned.

2. Data controller

Trading name: Clínica Bazán.
Activity: Dental services.
Address: Plaza Zaratí, units 3 and 4, Penonomé, Coclé, Panamá.
Telephone: +507 908-6800.
WhatsApp: +507 6695-2398.
Website domain: clinicabazan.com.

The legal business name will be added once confirmed.

3. Information we may collect

Our website is primarily informational and allows visitors to learn about our services, dental team, location and contact channels.

When a person voluntarily contacts us by WhatsApp or telephone, we may receive their name, contact information, appointment requests and any other information they choose to share.

The website’s technical operation may also generate access logs and information necessary for its operation and security.

The website is not designed to collect clinical records directly through public forms.

4. Purposes of processing

The information received may be used to respond to inquiries, coordinate appointments, provide information about services, maintain communications related to the care requested, protect the website’s operation and comply with legal obligations.

Data will not be used for purposes incompatible with those for which it was obtained, unless there is an applicable legal basis.

5. Health information

Patients may voluntarily share information about their health when communicating with the clinic.

Health data requires special protection and must be handled with appropriate confidentiality and security measures.

This policy primarily covers the website and its digital channels. The management of clinical records is also subject to the relevant legal and professional obligations.

6. WhatsApp and social media

The website contains links to WhatsApp, Instagram and TikTok.

When accessing these platforms, visitors use services managed by third parties and subject to their own privacy policies.

Clínica Bazán recommends reviewing those policies before sharing personal information.

7. Cookies and similar technologies

The website may use technical cookies or technologies necessary for its operation and security.

If analytics, advertising or tracking tools are introduced, this policy must be updated to describe them and the appropriate consent mechanisms must be implemented.

8. Protection of personal data

Clínica Bazán will seek to implement appropriate technical and organizational measures to protect personal information against unauthorized access, loss, alteration or improper disclosure.

No digital system can guarantee absolute security.

9. Sharing information

Clínica Bazán does not sell personal data received through its official channels.

Information may be shared with technology providers when necessary for the operation of its services, subject to the applicable legal requirements, or where there is a legal obligation.

10. Data retention

Personal data will be retained for as long as necessary to fulfill the purposes for which it was obtained and the relevant legal obligations.

When the data is no longer needed and there is no obligation to retain it, it will be deleted or handled in accordance with the applicable regulations.

11. Rights of individuals

Under Panamanian law, individuals may exercise the rights available to them, including access, rectification, cancellation, objection and portability, subject to the applicable legal conditions.

Requests may be addressed to Clínica Bazán through its official contact channels.

12. External links

The website may include links to external platforms or services.

Clínica Bazán does not control the privacy practices of these services and recommends consulting their respective policies.

13. Changes

This Privacy Policy may be updated following changes to the website’s operation, digital services or applicable regulations.

The current version will be available on this page together with its update date.

14. Contact

Clínica Bazán.
Plaza Zaratí, units 3 and 4, Penonomé, Coclé, Panamá.
Telephone: +507 908-6800.
WhatsApp: +507 6695-2398.
Hours: Monday to Friday, 8:30 a.m. to 5:30 p.m.; Saturdays, 8:30 a.m. to 12:00 p.m.